Multi-year agreement supports key SATCOM management tools for ADF
Clearbox Systems, an Australian Small/Medium-sized Enterprise (SME), has signed a multi-year agreement with Raytheon Australia for the ongoing support of an ADF SATCOM management system. The Ground Segment Management System (GSMS) is an innovative, software-based solution that was designed and developed by Clearbox Systems to provide the monitoring and control function for key WGS anchor stations. It provides Equipment Monitoring and Control, Spectrum Monitoring and Service Scheduling to manage the lifecycle of SATCOM services including scheduling, activation, health monitoring, deactivation and logging.
Having successfully delivered the GSMS in 2015, this agreement will see the GSMS supported for years to come. The agreement includes a technical support help desk backed by ongoing engineering support (including enhancements to the system over its life) and maintenance support.
The services are provided out of Clearbox Systems’ Canberra facility where engineers and technicians responsible for the system delivery have transitioned to its support.