Service Manager
Service Manager was designed to give operators a graphical service status view into their operations. This reduces time off air and reduces lost revenue due to equipment failures. Services are categorized into logical operational status within their graphical representations
- Available
- At Risk
- Maintenance
- Failed
Service Manager also allows operators to consider Key Performance Indicators when determining state of a service. KPI based status may be derived using advanced logic which considers 1 to n factors or just standard status points.
Displays overview of the service
- See all equipment associated with service transmission
- See detailed data for each service
- Instantly determine service status
Provides operators the ability to see services affected by an equipment failure
- Proactively respond to service failures
- Prioritize the recovery of services
- Track and report on service reliability
Build profiles based upon the service
- Apply profile upon service initiation to an equipment chain
- Provide default configurations for each service
- Apply profile to new equipment chain to recover service when equipment failures occur
Interface with popular scheduling systems to automate initiation and termination of services
